Privacy Policy

Bridge Counseling is committed to respecting the privacy of individuals and recognizes the importance of appropriate management and protection of personal information. Our privacy practices align with Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Saskatchewan’s Personal Information Protection Act (PIPA), as well as professional and regulatory standards for licensed counselling practices.

We collect, use, and disclose personal information only as reasonably required to provide counselling services, manage our business, and communicate effectively with our clients and community.

Confidentiality & Disclosure:

The organization will not disclose personal information unnecessarily to employees, contractors or any third party, unless:

1. the affected individual consents,

2. required to by court subpoena, or

3. in the circumstance of imminent danger of self-harm or harm to another.

Collection of Information

We collect personal information from clients, website visitors, and others with whom we interact. This may include your name, contact information, demographic details, and any information you choose to provide through forms, bookings, surveys, or communication channels.

We also collect limited technical information when you visit our website, such as browser type and pages visited, to improve the user experience. Personal information is collected only when voluntarily provided and is used for legitimate business or service-related purposes.

Use of Personal Information

Bridge Counseling uses personal information to:

• Deliver counselling services and manage appointments

• Process billing, payments, and insurance claims (where applicable)

• Communicate with clients regarding scheduling, service updates, and administrative matters

• Provide users with updates about workshops, programs or resources that are relevant to their interests (only if thy have opted into marketing communications)

• Improve our services and maintain accurate records

SMS and Electronic communication

By providing your contact information, you may receive email or SMS (text) communications from Bridge Counseling. These may include appointment reminders, service updates, or with consent promotional messages about workshops resources or special programs.

Standard message and data rates may apply. You can opt out of marketing messages at any time by following the unsubscribe link in an email or replying STOP to and SMS message.

SMS consent is not shared with third parties. Personal information collected for text and email communication is used solely to facilitate contact between you and Bridge Counseling.

Use of Third-Party Service Providers

Bridge Counseling uses secure third-party platforms to assist with scheduling, messaging, payment processing and marketing automation. These provides act on our behalf, follow strict confidentiality standards, and may store data on secure servers within or outside Canada. Personal information shared with these providers is used only to support Bridge Counseling’s operations and communications.

We do not sell, rent, or disclose your personal information to third parties for unrelated marketing or commercial purposes.

Storage and Safeguarding of information

Personal information is stored using secure electronic systems and/or locked physical files to prevent unauthorized access, use, disclosure, or disposal. We retain information only as long as necessary to fulfill the purposes for which it was collected or as required by law or regulatory bodies.

Changes to this policy

Bridge Counseling may update this policy periodically to reflect legal, technological, or operational changes. The “last Updated” date at the top of this page indicates the most recent revision. Continued use of our services or website after changes are posted constitutes your acceptance of the revised policy.

Terms and Conditions

Use of Bridge Counseling Content: You may browse this site or take our programs, however, please do not (in part or in whole) reproduce, copy, share, distribute, modify, transmit, re-publish or revise the contents of this site or our programs and/or material without the expressed written permission of Bridge Counseling. Neither title nor intellectual property rights are transferred to any third party through the use of or access to this site and our Programs; rather, all rights, title, and interest in and to all aspects remain the sole property of Bridge Counseling and/or its affiliated team members or companies.
Change of Terms: Bridge Counseling may at any time change these terms and conditions and you should therefore periodically visit this page to review the most current terms to which you are bound. Bridge Counseling makes no warranties or representations about the accuracy or completeness of the content of this site or any site(s) “hot-linked” to/from this site. Any claims made on this site relate solely to the products or services offered or provided by Bridge Counseling. Neither Bridge Counseling nor any of its affiliates shall be liable for any direct, indirect, incidental, consequential or punitive damages arising out of: (a) the ability (or inability) to access this site, (b) the use (or inability to use) any content of this site, (c) or the content of any site(s) “hot-linked” to this site. In addition, Bridge Counseling does not warrant that this site or the server that makes it available are free of viruses or other harmful components.

SMS Terms of Service

By opting into SMS messaging from Bridge Counseling through our website, forms, or other communication channels, you agree to receive text messages related to our services.
These may include appointment reminders, scheduling updates, customer support messages, and—if you have opted in—occasional promotional or educational content such as workshop announcements or resource updates.

Message frequency may vary.
Message and data rates may apply.

You can opt out of SMS messaging at any time by replying STOP to any message. For assistance, reply HELP or contact us at admin@bridgecounseling.net.

For further information contact:

Bridge Counseling Directly
Email: admin@bridgecounseling.net